Terms and condition

Terms and Conditions of Sale

Welcome to our website. By using this site and placing an order, you agree to the following Terms and Conditions. Please read them carefully before using the site or making any purchases.

1. Introduction

These Terms and Conditions govern access to and use of the stranger-studio.com website and all purchases made through the site. By accessing or using the site, you agree to be bound by these terms.

2. Company Information

  • Company Name: Stranger Studios
  • Registered Address: via ghibellina 103/R Firenze FI 50122
  • VAT Number: 02949620427
  • Contact Information:
    • Email: info@strangerstudios.com
    • Phone: 3792853083

3. Registration

To make purchases on our site, you must register and create an account. During registration, you agree to provide truthful, accurate, and complete information. You are responsible for the security of your login credentials.

4. Products

All products offered on the site are described as accurately as possible. However, we cannot guarantee that product descriptions or other content are error-free. Product images are for illustrative purposes only; actual colors may vary.

5. Prices and Payments

All prices are listed in euro and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment can be made using the methods indicated on the site at the time of purchase.

6. Shipping

We offer worlwide shipping. Shipping costs and delivery times vary depending on the destination and the shipping method selected. Detailed information on shipping costs and delivery times is available in the Shipping section of the site.

7. Right of Withdrawal

In accordance with Legislative Decree 206/2005 (Consumer Code), the customer has the right to withdraw from the contract without providing a reason within 14 days of receiving the products. To exercise the right of withdrawal, a written notice must be sent to [contact email], and the products must be returned in the same condition as received. Return shipping costs are the responsibility of the customer.

8. Return and Refund Policy

We accept returns of unused, unwashed products in their original condition within 14 days of delivery. Once we receive the returned product, we will process the refund within 7 days business days using the same payment method used for the purchase.

9. Warranty

All products sold are covered by a legal warranty for conformity defects. If you receive a defective product, please contact us at [contact email] for instructions on how to proceed with the return.

10. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products purchased on our site. Our total liability is limited to the value of the purchase.

11. Privacy

Personal data provided by the user during registration and purchase will be processed in accordance with our Privacy Policy, available on the site.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective from the date of publication on the site. By continuing to use the site after the changes have been posted, you agree to the new Terms and Conditions.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by Italian law. For any dispute related to the interpretation or execution of these terms, the court of the consumer's place of residence or domicile shall have jurisdiction.

14. Contact Us

For any questions regarding these Terms and Conditions, you can contact us at:

  • Company Name: Stranger Studios
  • Email: info@stranger-studios.com
  • Phone: +39 379 385 3083